We are continuing to monitor for any further issues.
Posted Apr 30, 2024 - 15:21 EDT
Update
Anybody still experiencing fallout from this, please restart your Zoom client to re-register the softphone.
Posted Apr 30, 2024 - 15:21 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2024 - 15:20 EDT
Update
Issue with Zoom Phone in North America Incident status: Monitoring
We have resolved the issue causing a subset of users to be unable to make and receive calls using Zoom Phone. We will continue to monitor and provide updates as we have them.
Time posted Apr 30, 12:18 PDT
Components affected Operational Zoom Phone - NORTH AMERICA - Calling ...
Posted Apr 30, 2024 - 15:20 EDT
Update
Issue with Zoom Phone in North America Incident Report for Zoom
Identified We have identified an issue causing a subset of users to be unable to make and receive calls using Zoom Phone. This only affects the US East (Virginia 1) SIP zone. We will continue to provide updates as we have them. Posted 1 minute ago. Apr 30, 2024 - 12:12 PDT
Posted Apr 30, 2024 - 15:14 EDT
Update
Unconfirmed by Zoom, but test calls are now working... Waiting for an update.