Zoom SSO with EDIO for Staff - workaround

Incident Report for CCA Status Page

Resolved

This incident has been resolved.

Posted Mar 11, 2025 - 08:09 EDT

Update

Fix was postponed and expected to be deployed 2/25 at 9 PM

Posted Feb 25, 2025 - 10:29 EST

Identified

We are expecting to release a fix on Saturday 2/22.

Posted Feb 19, 2025 - 14:27 EST

Investigating

Investigating an issue where logging into a clean zoom session via SSO is giving a 401 Error.

Current workaround - log into www.myedio.com first with your staff account, then launch zoom via the SSO link.

Posted Feb 18, 2025 - 08:47 EST

This incident affected: MyEdio and CCA Third Party Partners.