Microsoft has resolved the issue without notification. CCA has confirmed this is now working.
Posted Jan 26, 2024 - 15:08 EST
Identified
Due to changes with MS Office 365, some caretakers are experiencing difficulties logging into webmail.
Impact Edio web: Some users are being prompted to enter their email addresses, which is not normal behavior.
Mobile app 1 For iOS users, the app displays a spinning wheel. We are actively working to resolve this issue as caretakers using IOS devices are currently unable to log into webmail using the mobile app. 2 Most Android users are able to log in normally.
Temporary workaround: If prompted during the redirection process please enter your edio webmail address. This is formatted as such: ediousername@ccastudents.me where the “ediousername” portion is your username for edio.